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#contents

*SIGViewer doesn't work [#o3136985]
When the sigviewer doesn't start, please try to change the setting option of java VM. 
You can edit the java VM using the file SIGViewer\release\X3DParser.cfg found in c:\Program Files\SIGViewer_**



The end of this file should look as follows:

 #
 # Other JavaVM Options
 #
 [Others]
 -Xmx500M


In this part we should edit the memory buffer as follows:

 -Xmx500M
　　　　↓
 -Xmx300M

*Log file of SIGViewer is not created [#uda1ba23]

If you use windows vista or later version, the log file may not be created.
Basically, the log file should be in:
c: \ Program Files \ SIGViewer_ <version> \ SIGViewer \ release \


SIGViewer.log will be created with the following procedure:
Run SIGViewer.exe by right-click then "Run as administrator" 

Alternatively, you can use the permanent solution as follows:
Right clicking on the SIGViewer.exe -> properties -> Capability then go to the Privilege Level, check the box "Run the program as an administrator".


*Error "can not initialize OpenAL" comes into SIGViewer startup。 [#wac4bf23]

You need to add the following line to configuration file startup.cfg of SIGViewer.

 ENABLE_OPENAL_VOICE_CAPTURE=false

※Recording the voice, some features wil not be available.

*error Jvm.dll is not found in the SIGViewer start-up [#t34dcd55]
Add the following path of jvm.dll to the windows environment path

 C:\Program Files (x86)\Java\jre6\bin\client\

*Error MSVCR71.dll is not found in the SIGViewer start-up [#i22651be]

Please download the following Microsoft .NET Framework Redistributable Package and install it.

http://www.microsoft.com/en-us/download/details.aspx?id=26


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