[[Tutorial]] [[Japanese version:http://localhost/sigverseTranslation/index.php?%E3%83%88%E3%83%A9%E3%83%96%E3%83%AB%E3%82%B7%E3%83%A5%E3%83%BC%E3%83%86%E3%82%A3%E3%83%B3%E3%82%B0]] *SIGViewer doesn't work [#h5dc404f] When the sigviewer doesn't start, please try to change the setting option of java VM. You can edit the java VM using the file SIGViewer\release\X3DParser.cfg found in c:\Program Files\SIGViewer_** The end of this file should look as follows: # # Other JavaVM Options # [Others] -Xmx500M In this part we should edit the memory buffer as follows: -Xmx500M ↓ -Xmx300M *Log file of SIGViewer is not created [#fd9f057f] If you use windows vista or later version, the log file may not be created. Basically, the log file should be in: c: \ Program Files \ SIGViewer_ <version> \ SIGViewer \ release \ SIGViewer.log will be created with the following procedure: Run SIGViewer.exe by right-click then "Run as administrator" Alternatively, you can use the permanent solution as follows: Right clicking on the SIGViewer.exe -> properties -> Capability then go to the Privilege Level, check the box "Run the program as an administrator". *Error "can not initialize OpenAL" comes into SIGViewer startup。 [#t086e80c] You need to add the following line to configuration file startup.cfg of SIGViewer. ENABLE_OPENAL_VOICE_CAPTURE=false ※Recording the voice, some features wil not be available. *error Jvm.dll is not found in the SIGViewer start-up [#m7724a5b] Add the following path of jvm.dll to the windows environment path C:\Program Files (x86)\Java\jre6\bin\client\ *Error MSVCR71.dll is not found in the SIGViewer start-up [#oa67af83] [[Click here >http://devnet.magicsoftware.co.jp/download/tools_library/uipaasv1/msvcr71dll/]]for download. Add MSVCR71.dll in the following folder(for 64bit version) C:\Windows\SysWOW64